Payment Policy

At Smart Riser, we aim to make your shopping experience simple, convenient, and secure. This Payment Policy explains the payment methods we accept and how payments are processed when you place an order at https://smartriser.shop.

1. Accepted Payment Methods

We currently accept the following payment cards:

Visa
Mastercard
Maestro
American Express (Amex)
JCB
Visa Electron
Discover

Available payment options will be displayed during checkout. Payment methods may be subject to availability.

2. When Will I Be Charged?

Payment is required when you place your order. Your order will be processed once the payment has been successfully authorized and confirmed.

If your payment is declined or unsuccessful, your order may not be completed. Please check your payment details or contact your card issuer for assistance.

3. Payment Security

We take payment security seriously. Payments are processed through secure payment processing services available at checkout.

Please do not share your card number, security code, password, or other sensitive payment information with anyone claiming to represent Smart Riser.

4. Incorrect or Failed Payments

If you experience a payment issue, please:

Check that your card details are entered correctly.
Confirm that your card has sufficient available funds.
Check with your bank or card issuer to ensure the transaction is permitted.
Try another accepted payment method if available.

If you are charged but do not receive an order confirmation, please contact our support team so we can help investigate.

5. Refunds

Approved refunds are processed according to our Return & Refund Policy. Once a refund is approved, we aim to process it within 10 days.

Refunds are generally issued to the original payment method where possible. The time it takes for the funds to appear in your account may depend on your bank or card issuer.

6. Currency and Additional Charges

The applicable order total and currency will be displayed during checkout before you complete your purchase.

Your bank or card issuer may apply additional fees, such as foreign transaction fees. Smart Riser does not control these charges.

7. Contact Us

If you have questions about payments, charges, or refunds, please contact us:

Store: Smart Riser
Email: info@smartriser.shop
Phone: +1 510 839 0723
Address: 1901 Broadway, Oakland, CA 94612, United States
Website: https://smartriser.shop